Cookie Policy

Last Updated: January 3, 2025

Table of Contents

1. Overview 2. What Are Cookies 3. Types of Cookies We Use 4. How We Use Cookies 5. Third-Party Cookies 6. Managing Your Cookie Preferences 7. Cookie Retention 8. Updates to This Policy 9. Contact Information

1. Overview

This Cookie Policy explains how Imago Platform™ ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website and use our services. This policy should be read alongside our Privacy Policy.

Key Points:

We use cookies to enhance your experience, analyze usage patterns, and provide personalized content. You have control over most cookies through your browser settings and our cookie preferences.

2. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.

Session Cookies

Temporary cookies that are deleted when you close your browser. They help with navigation and basic functionality.

Persistent Cookies

Remain on your device for a set period or until you delete them. They remember your preferences across visits.

First-Party Cookies

Set directly by our website. We have full control over these cookies and how they're used.

Third-Party Cookies

Set by external services we use, such as analytics providers or advertising networks.

3. Types of Cookies We Use

We use different types of cookies for various purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

  • Authentication and login status
  • Security and fraud prevention
  • Load balancing and performance
  • Cookie consent preferences

Performance Cookies

These cookies collect information about how visitors use our website, helping us improve performance and user experience.

  • Page load times and performance metrics
  • Error tracking and debugging
  • Usage analytics and statistics
  • A/B testing and optimization

Functional Cookies

These cookies enable enhanced functionality and personalization, remembering your choices and preferences.

  • Language and region preferences
  • User interface customizations
  • Form data and progress saving
  • Accessibility settings

Marketing Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of marketing campaigns.

  • Targeted advertising and retargeting
  • Campaign performance tracking
  • Social media integration
  • Conversion tracking

4. How We Use Cookies

We use cookies for the following specific purposes:

Authentication & Security

  • • Keep you logged in during your session
  • • Protect against unauthorized access
  • • Prevent cross-site request forgery
  • • Detect suspicious activity

User Experience

  • • Remember your preferences and settings
  • • Provide personalized content
  • • Enable interactive features
  • • Improve navigation and usability

Analytics & Performance

  • • Understand how you use our platform
  • • Identify popular features and content
  • • Monitor and improve performance
  • • Track and fix errors

Marketing & Communication

  • • Deliver relevant advertisements
  • • Measure campaign effectiveness
  • • Enable social media features
  • • Provide customer support

5. Third-Party Cookies

We work with trusted third-party services that may set their own cookies on your device:

Analytics Services

We use analytics services to understand website usage and improve our services:

  • Google Analytics - Website traffic and user behavior analysis
  • Hotjar - User experience and heatmap analysis

Marketing & Advertising

Third-party advertising and marketing platforms may set cookies:

  • Google Ads - Advertising and conversion tracking
  • LinkedIn Marketing - Professional network advertising
  • Facebook Pixel - Social media advertising

Support & Communication

Customer support and communication tools:

  • Intercom - Customer support chat
  • Calendly - Meeting scheduling

Important:

These third-party services have their own privacy policies and cookie practices. We recommend reviewing their policies to understand how they handle your data.

6. Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Set cookies to expire when you close your browser

Browser-Specific Instructions

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Edge

Settings → Cookies and site permissions → Cookies and site data

Opt-Out Tools

You can also use these industry tools to opt out of certain types of tracking:

  • Google Analytics Opt-out Browser Add-on
  • Network Advertising Initiative Opt-out
  • Digital Advertising Alliance Opt-out

Impact of Disabling Cookies:

Please note that disabling cookies may affect the functionality of our website. Essential cookies are necessary for basic operations, and disabling them may prevent you from using certain features.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. When we make changes:

  • We will update the "Last Updated" date at the top of this policy
  • We will notify you of material changes via email or website notification
  • Continued use of our website after changes constitutes acceptance of the updated policy

9. Contact Information

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

General Inquiries:

info@imagoplatform.ai

Address:

Automagicians Ltd
Morello House, 12 Leamouth Road
London, E14 0US, United Kingdom

We will respond to your inquiry within 30 days of receipt.

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